New Rules For Wireless Companies

10.17.11 | Jeremy Miller

Phone companies are bobbing and weaving to duck a haymaker punch from the federal government. The U.S. wireless industry is beating federal regulators to the punch with a new move to prevent "bill shock" for customers. The Wireless Industry Trade Association is revealing new guidelines today calling for companies to send alerts to customers when they get near and reach monthly limits on voice, text and data services. Alerts will also be sent before those services incur international roaming charges. The Federal Communications Commission was considering similar rules but the fcc is backing away from that plan for now.